Crises & Mental Health Support Lines

If you find yourself in an emergency situation, please visit your GP or local Emergency Department.

You can access a list of crises support lines below.

Beyond Blue

Beyond Blue is an Australian mental health and well-being support organisation. They provide support programs to address issues related to depression, suicide, anxiety disorders, and other related mental illnesses.

Phone: 1300 224 636


CASA Crises Line

The Victorian CASA Forum is the peak body of the 15 Centres Against Sexual Assault, and the Victorian Sexual Assault Crisis Line (after hours). Together, they work to ensure that women, children, and men who are victims/survivors of sexual assault have access to comprehensive and timely support and intervention to address their needs.

Phone: 1800 806 292


CATT Team Alfred

The Alfred mental health service provides outreach assessment and treatment, in your home, for those in mental health crisis or during a time when intensive support is needed. It offers an alternative to psychiatric hospitalisation, however, if an admission is required, CATT can facilitate this process and provide follow up after discharge if required. 

Phone: 1300 363 746


CYMHS Alfred

The Alfred Child and Youth Mental Health Service (CYMHS) offers a coordinated mental health service for young people and their families. For families and young people living in the municipalities of Port Phillip, Stonnington, and Glen Eira, services are available for people aged 0-25. For families and young people living in the municipalities of Bayside and Kingston, services are available for people aged 0-18.

Phone: (03) 8552 0555 (business hours) / 1300 363 746 (after hours)


Eating Disorders Victoria

Eating Disorders Victoria connects those in Victoria who are affected by eating disorders with the services, people, and hope they need for recovery.

Phone: 1300 550 236


Kids Helpline

Kids Helpline is a free Australian telephone and online counselling services for young people aged between 5 and 25.

Phone: 1800 551 800



Lifeline is a national charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. They exist so that no person in Australia has to face their darkest moments alone.

Phone: 13 11 14


Mensline Australia

MensLine Australia is a national telephone and online support, information, and referral services for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors experienced in men’s issues.

Phone: 1300 789 978


The Orange Door

The Orange Door is a free service for adults, children, and young people who are experiencing or have experienced family violence and families who need extra support with the care of children. You should contact The Orange Door if someone close to you is hurting you, controlling you, or making you feel afraid – such as your partner, family member, carer, or parent(s), you are a child or young person who doesn’t have what you need to be okay, you are worried about the safety of a friend or family member, or you need to change your behaviour and stop using violence in your relationships. 

Phone: 1800 319 353 (local)



PANDA – Perinatal Anxiety and Depression Australia supports women, men, and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. PANDA operates Australia’s only National Helpline for individuals and their families to recover from perinatal anxiety and depression, a serious illness that affects up to one in five expecting or new mums and one in ten expecting or new dads.

Phone: 1300 726 306


Suicide Line Victoria

SuicideLine Victoria is a free 24/7 telephone, video, and online counselling service offering professional support to people at risk of suicide, people concerned about someone else’s risk of suicide, people bereaved by suicide, and anyone experiencing mental health issues.

Phone: 1300 651 251